Payment information

Once you have ordered any of our products a suitably qualified person will contact you to confirm that the details of your order are correct and relevant to the animals in your care.  This is a legal requirement in the UK for the sale of products on our site.  This is a one off requirement as we will match all future orders to the information that we hold on file.

We do find that in nearly 75% of cases people have ordered the wrong product for their requirements.  This just shows how important and critical it is that your order is checked by a suitably qualified person.

Please have your credit / debit card details to hand as these will be taken during the consultation call.

After you have registered with us and made your first purchase we will keep your details in our database, subject to your authorization, and any future orders placed can be automatically dispatched if your details have not altered.

A treatment record will be maintained for each horse that can be emailed to a vet, or sent with the horse if the ownership changes.

Thank you for your custom.

Please ensure that the telephone number supplied is the one that you are on when placing the order.